This is a draft — review with counsel before launch.
Privacy Policy
Last updated: Draft — pending legal review
This Privacy Policy explains how MakerSpa (“MakerSpa”, “we”, “us”) collects, uses, and protects information when you visit our website or use our done-for-you digital-presence services (the “Services”).
1. Information We Collect
- Information you provide: such as your name, business name, email address, phone number, and the content, images, and business details you share so we can build and run your digital presence.
- Account information: if you have a customer account, the email you sign in with and information related to your projects, invoices, and messages.
- Usage and device information: basic technical data such as IP address, browser type, and pages viewed, collected to operate and improve the site.
2. How We Use Information
- To provide, maintain, and improve the Services.
- To communicate with you about your project, invoices, and support.
- To register and manage domains, hosting, and related services on your behalf.
- To comply with legal obligations and protect against misuse or fraud.
3. Payments
Payments are processed by a third-party payment processor. We do not store full card numbers; card data is handled by the processor in accordance with its own terms and security standards.
4. Service Providers and Sharing
We share information with trusted third parties only as needed to deliver the Services — for example, hosting and CDN providers, domain registrars, email delivery, booking, and analytics providers. We do not sell your personal information. Providers are expected to handle information consistent with this Policy and their own obligations.
5. Cookies and Analytics
Our marketing site and the sites we build may use cookies or similar technologies for basic functionality and aggregate analytics. You can control cookies through your browser settings; disabling them may affect some features.
6. Data Retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account information, subject to records we are required to keep.
7. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law.
8. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated through the Services or by email, and the “Last updated” date above will reflect the latest revision.
Questions about this document? Email hello@makerspa.com.