Terms of Service

These Terms of Service (the “Terms”) govern your use of the websites, digital-presence, and marketing services (the “Services”) provided by MakerSpa (“MakerSpa”, “we”, “us”). By engaging us or using the Services, you (the “Customer”) agree to these Terms.

1. The Services

MakerSpa provides a done-for-you digital presence for spas and wellness businesses, offered under two plans: Growth, a fully-managed recurring plan covering your website, listings management, review monitoring, posting and social media, and booking integration — available monthly, yearly, or prepaid; and Foundation, a one-time website build you own. An optional Managed Ads add-on is available on Growth plans. The specific scope for your engagement is what you select and what we confirm with you in writing.

2. Fees and Payment

Growth is billed on the cadence you choose (monthly with a minimum term, yearly, or prepaid) and continues until cancelled per its term. Foundation is offered for a flat, one-time build fee, quoted before work begins. For Managed Ads, our management fee is separate from your ad budget, which is billed to you directly by the ad platform. In every case, certain costs are billed separately, at cost, and are always disclosed to you in advance — including your domain registration, hosting, and any booking-software subscription.

Invoices are issued through our payment processor. Work that depends on payment (including registering a domain on your behalf) begins only after the applicable payment is confirmed.

3. Domain Ownership

You own your domain. When we register a domain on your behalf, you are the registrant and legal owner of that domain. We register it using your business and contact details and hold operational control only — meaning we manage DNS, hosting, and technical configuration so your site works correctly.

• You may request transfer of your domain to another provider at any time, subject to standard registrar transfer rules (such as transfer-lock windows and authorization codes). We will provide the information reasonably needed to transfer a domain you own.
• While we operate DNS and hosting for you, changes to DNS, nameservers, or hosting configuration should be coordinated with us to avoid disrupting your live site.
• Domain registration and renewal fees are charged by the registrar/registry and passed through to you. See our Refund Policy regarding the non-refundable nature of domain fees.

4. Hosting and Maintenance

We host customer sites on a content-delivery platform with automatic SSL. Hosting is included for the life of a Growth plan. For Foundation, hosting is billed annually as disclosed to you at the time of build. We aim for high availability but do not guarantee uninterrupted service.

5. Customer Responsibilities

You agree to:

• Provide accurate business information and any content, images, or credentials needed to deliver the Services, and to have the rights to use any materials you provide.
• Ensure your content and business are lawful and comply with applicable regulations for your industry and locations.
• Keep your account credentials secure and promptly notify us of any unauthorized use.

6. Intellectual Property

Upon full payment, you own the content and final website deliverables created specifically for your business. MakerSpa retains ownership of its underlying templates, tooling, components, and know-how used to produce the deliverables, and grants you a license to use them as part of your site. Third-party components remain subject to their own licenses.

7. Third-Party Services

The Services may integrate third-party providers (for example, booking, payments, and analytics). Your use of those providers may be subject to their own terms, and their fees (such as booking software subscriptions) may be billed by them directly.

8. Cancellation and Refunds

You may cancel a Growth plan after its minimum or committed term as described in our Refund Policy, which is incorporated into these Terms. Domain fees are non-refundable once a domain is registered.

9. Disclaimers and Limitation of Liability

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, MakerSpa disclaims all implied warranties and shall not be liable for indirect, incidental, or consequential damages. Our total liability arising out of or relating to the Services will not exceed the amounts you paid to us for the Services giving rise to the claim. We do not guarantee specific business results, search rankings, or booking volumes.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the Services or by email, and continued use after changes take effect constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict-of-laws rules, unless otherwise required by applicable law.

Questions about this document? Email hello@makerspa.com.